Troubleshooting issues with assignments

The guides below provide a starting point for troubleshooting and cover many common problems with Canvas. If your question isn't answered here, you can submit a ticket for help using this support portal.

Students

Different faculty members use Canvas in different ways. The guides below can provide answers for some common situations, but you may still need to ask your professor how Canvas is being used for your course.

I am unable to access an assignment I need in Canvas
I am unable to complete my assignment submission in Canvas

Faculty

I want to check if my students can access an assignment I created in Canvas
My students report they're unable to access an assignment
Canvas' grade calculations don't seem correct